State Farm® Insurance Agent Tom Gingrich
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bassel Abul-Hajj
March 27, 2025
5
out of
5
rating by Bassel Abul-Hajj
"Jillian was incredibly helpful and responsive. I got a better policy at a much better price from a large, reputable company for my boat. Many thanks Jillian !"
We responded:
"Thank you for the 5 star review. Jillian does a great job providing unsurpassed service to our insurance and financial service customers. We are thrilled you are happy with your new State Farm boat insurance policy."
Jeffrey Schueller
March 27, 2025
5
out of
5
rating by Jeffrey Schueller
"Moving into a new house in a new state. Our realtor got us a few quotes that were significantly higher. I called Skylar and within minutes had insurance that didn't break my fixed income. She has a great personality and was able to answer all my questions. We just recently added a sailing catamaran to our fleet of insured items. State Farm has the best rates with a low deductible, and reasonable offshore restrictions. Chantel did an excellent job explaining everything and getting us the coverage we needed. Jeff and Michelle"
We responded:
"Thanks for the 5 star review Jeff and Michelle! Skylar does a great job and I am glad we were able to assist with your relocation to New Bern. We appreciate your business!"
Lekisha May
March 27, 2025
5
out of
5
rating by Lekisha May
"Skylar is always kind and pleasant. She is very knowledgeable of the products and services at State Farm. I have never had any problems with Tom Gingrich agency. They are the best!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Chayla Miller
March 21, 2025
5
out of
5
rating by Chayla Miller
"Chantel Dunn works amazingly and you should choose her for your policies!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Chadwick Allen
March 21, 2025
5
out of
5
rating by Chadwick Allen
"Tom Gingrich insurance was recommended to me by the first two people I asked about insurance to after coming to North Carolina. I am now also recommending them after my experience."
We responded:
"Thank you for the 5 star review! The greatest compliment you can give is the willingness to recommend us to others that are transferring to North Carolina. We are thrilled that you chose our New Bern, NC State Farm location for your insurance and financial service needs."
maureen ciampi
March 17, 2025
5
out of
5
rating by maureen ciampi
"Jillian went above and beyond to help me with roadside assistance. She was knowledgeable, professional and resolved my issue quickly! I’m very impressed."
We responded:
"Thank you for the positive review. Jillian does a great job serving our New Bern, NC insurance customers. I am thrilled you were impressed with the experience. Best wishes!"
Kenneth Larson
March 17, 2025
5
out of
5
rating by Kenneth Larson
"Saved me THOUSANDS! Skylar is the best. I had problems getting my old boat insured. She not only got it covered but got it done for a fraction of the cost other companies quoted. After bringing home and auto over my yearly insurance savings are literally multiple thousands of dollars. Call Skylar!"
We responded:
"Thank you for the 5 star review. Skylar excels at providing first class service to all of our insurance and financial service customers. I am glad you are happy with the State Farm boat insurance policy. Please let us know how we can assist you in the future."
Alex Jones
March 14, 2025
5
out of
5
rating by Alex Jones
"We went in and for a quote and got the best rates for home and auto. Alison was friendly and informative."
We responded:
"We appreciate your review, Alex! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
ELEJ 98
March 14, 2025
5
out of
5
rating by ELEJ 98
"Chantel handled the quote well."
We responded:
"Thank you for the review. We are thrilled you chose our New Bern, NC State Farm location to handle your insurance and financial service needs. "
Hannah Dunford
March 12, 2025
5
out of
5
rating by Hannah Dunford
"Skylar helped me with every single question I had regarding to all of my new policies and delivered quotes lower than my trusted insurance I was previously with of 5 years!! Never had service this great and I truly felt like a valued customer! Thanks Skylar!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jennifer Brown
March 6, 2025
5
out of
5
rating by Jennifer Brown
"Chantel, Skylar and the entire staff of the Tom Gingrich State Farm Office are always attentive to our needs and ever changing lifestyles to meet our needs immediately. I was so pleased when I found State Farm in New Bern, I knew immediately that was where I was going to continue all my insurance business upon moving here. If you're new to the area, feel confident the staff at the State Farm Tom Gingrich office is very knowledgeable, professional and quick to assist, get your answers and meet all your insurance needs. Thank you always! Jennifer Brown"
We responded:
"Thank you for the 5 star review. Our team takes great pride in serving the insurance and financial service needs of our customers. We specialize in helping customers transition to Eastern North Carolina from other states. Please let us know if you need any assistance in the future. Thank you again for choosing our New Bern, NC State Farm Insurance office. "
MadEmma Henry
March 5, 2025
5
out of
5
rating by MadEmma Henry
"We have recently purchased boat insurance through State Farm, Tom Gingrich’s office. I worked with Chantel Dunn. Chantel is very professional and a joy to work with. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! Chantel does a great job servicing our insurance customers. We are glad you chose our New Bern, NC office to handle your State Farm boat insurance needs."
vanish
February 27, 2025
5
out of
5
rating by vanish
"Skylar was amazing informative she made getting insurance so easy. Request her as your agent you will be 100% satisfied. !! Thank you so much"
We responded:
"Thank you for the 5-star review. We are thrilled that you had a great experience at our New Bern, NC State Farm Insurance Agency. Skylar does a great job with our customer's insurance and financial service needs."
Crue Williams
February 27, 2025
5
out of
5
rating by Crue Williams
"Great service and people to talk to and will figure out the best plan for your needs and what’s best for you . Thanks Skylar!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office in New Bern, NC. Skylar and the entire team take great pride in providing unsurpassed service to our customers."
Teresa Mayfield
February 21, 2025
5
out of
5
rating by Teresa Mayfield
"Chantel was so helpful and informational"
We responded:
"Thank you for the 5 star review Teresa! Chantel takes great pride in providing our North Carolina customers with exceptional service. We are thrilled you were satisfied with your experience."
Mike Duffy
February 19, 2025
5
out of
5
rating by Mike Duffy
"Great new boat policy Thanks to Skylar Faircloth"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Skylar and the entire team take great pride providing unsurpassed service to our North Carolina customers. Best wishes with your boat!"
Andrew
February 19, 2025
5
out of
5
rating by Andrew
"Provided good customer service, gave a great rate on life insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Matt Foster
February 15, 2025
5
out of
5
rating by Matt Foster
"Alright in the last 60 days they've written two or three policies for my household, so we really love them. They're helpful. Communicative and always accessible. Plus they have great rates for sailing yachts! 😎🙌"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and take great pride in serving your insurance and financial service needs in New Bern, NC. I am glad you are happy with your State Farm Boat Insurance policy."
Caroline Hopkins
February 13, 2025
5
out of
5
rating by Caroline Hopkins
"Amazing staff and environment. Had the best rates for home and auto for my family."
We responded:
"Thanks for 5 star review, Caroline! We take great pride in providing our New Bern, North Carolina customers the great service they deserve. We are grateful you chose our office for your insurance and financial service needs!"
Patrick Chadwick
February 12, 2025
5
out of
5
rating by Patrick Chadwick
"Very professional and amazing to work with nothing but good service."
We responded:
"Thank you for taking the time to share your thoughts, Patrick! We’re glad to know you’re satisfied with the service at our State Farm, New Bern, NC office. If you ever have any insurance or financial services questions, we’re here to help!"
Doug Hileman
February 7, 2025
5
out of
5
rating by Doug Hileman
"I needed a full coverage policy for my Irwin 38 sailboat and contacted Skylar at State Farm on the recommendation of a friend. I sure am glad I did! She took care of me quickly and efficiently and the coverage was super affordable. In all my years of dealing with insurance this is by far the best experience I’ve ever had! If you need boat insurance give Skyler a call. I’ll be recommending her to all my friends."
We responded:
"We’re honored by your positive feedback! We are blessed to have Skylar on our team as she takes great pride in providing State Farm boat insurance to our North Carolina customers. We appreciate all of your referrals."
Toby Carnes
February 6, 2025
5
out of
5
rating by Toby Carnes
"Tom and his team at State Farm consistently provide wonderful service and are incredibly helpful every time! They are professional, friendly, and always ready to assist with any questions or concerns. Whether it’s handling claims or offering guidance, they make the process seamless and stress-free. Highly recommend!"
We responded:
"Thanks for the 5 star review Toby! My team takes great pride in providing great service to our New Bern, NC customers. I appreciate you taking the time to provide a review."
Brian Combs
January 28, 2025
5
out of
5
rating by Brian Combs
"Skylar was wonderful in assisting with insuring my sailing vessels. She was extremely responsive, helpful, and deserves a raise."
We responded:
"Thanks for the 5-star review Brian! Skylar does a great job serving our New Bern, NC boat insurance customers. We are blessed to have Skylar and I will consider your recommendation at her next performance review!"
Connie McCalester
January 24, 2025
5
out of
5
rating by Connie McCalester
"Chantel Dunn was a joy to work with. Her personality and willingness to help track down a document we needed made the task that much easier."
We responded:
"Thank you for the review Connie! Chantel does a great job serving our New Bern, NC insurance customers. I am thrilled that you were pleased with the service."
Monica Perry
January 24, 2025
5
out of
5
rating by Monica Perry
"I was having trouble locating my policy and paying my bill. I spoke with Chantel and in minutes she was able to help me solve the problem and get back on track with my policy. State Farm is a great company with great people!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor in New Bern, NC."